Shipping & Returns
Upon receipt of the order, you will receive an order confirmation and a CM team member will reach out within 1-2 business days with order updates or a tracking number. Lead-times vary by item type.
DOMESTIC SHIPPING OPTIONS
TNT (Next day Delivery)
On orders of up to 200,00€, the shipping cost is 6,00€
On orders above 200,00€, the shipping cost is free
Geniki Taxydromiki Greece (1-3 days)
On orders of up to 100,00€, the shipping cost is 5,00€
On orders above 100,00€, the shipping cost is free
INTERNATIONAL SHIPPING OPTIONS
TNT Express Europe (1-3 days)
On orders of up to 250,00€, the shipping cost is 12,00€
On orders above 250,00€, the shipping cost is free
TNT Express International (4-7 days)
On orders of up to 400,00€, the shipping cost is 20,00€
On orders above 400,00€, the shipping cost is free
Please contact us for urgent deliveries on +30 2108080537 or email@example.com
Custom pieces require ~5 days to be produced.
CANCELLATIONS & RETURN POLICY
Cancellations should be requested within 24 hours from delivery by sending us an email (firstname.lastname@example.org) including your order number, full details, and the items you wish to return.
Returns must be received within 30 days of receipt. All items must be in a brand new condition. We will refund the cost of the purchased products in full.
-All engraved or custom pieces are final sale.
-For hygienic reasons, we do not accept the return of earrings
CM reserves the right to refuse returns that are unauthorized and/or not sent in accordance with the return policy detailed online and in the Return Instructions accompanying the order. In the case of unauthorized or non-standard returns, the purchased items will be returned to the shipping address specified in the original order.
We will not compensate for returned packages lost in the return shipping – therefore we recommend that you send all items by registered post.
Returns should be sent to:
Diomidous Kiriakou 3
+30 210 8080537
CM Makris will repair any damaged pieces within one year at no additional cost to the customer.
We are only able to refund the amount to the credit card, bank account, or PayPal account that was used to place the order. We are entitled to retain the refund until we have received the products or proof of return of the products. Please note that payment processing is beyond our control and it may take up to 14 business days for the credit to be applied from the day we have received the products.
If your order has been sent to a destination within the EU, all sales taxes will be refunded. Outside the EU, customs duties and sales taxes are non-refundable.
CREDIT INFORMATION SHARING
We do not share customers’ credit card information with any third parties or vendors.
We accept Visa, Mastercard, and American Express
Please email with any questions to
CONTACT CM Makris
PHONE: +30 210 8080537